How to add a tenant and send a WhatsApp onboarding invite
To onboard a tenant, a landlord adds the tenant to a unit, sets the lease terms (rent, deposit, society charges, electricity rate, and billing cycle), and sends a secure WhatsApp invite link. The terms stay pending until the tenant completes onboarding, then the lease locks in — no forms or paperwork.
Why onboard this way
Getting a new tenant set up usually means chasing documents and re-explaining the rent, deposit, and charges. RentStalk turns it into one flow: you enter the tenant and lease terms once, send a secure WhatsApp link, and the tenant confirms — so both sides start on the same page.
When you'd use this
A new tenant is moving in
You've agreed the rent and deposit. You add the tenant to the unit, set the terms, and send the invite so they're onboarded before move-in.
You want terms agreed upfront
Rent, deposit, society charges, and electricity rate are set when you add the tenant, so there's no confusion about what's owed later.
The invite expired
If a tenant doesn't onboard in time, you resend the invite without re-entering all the lease details.
How to add and onboard a tenant
Open Add Tenant
Go to the property, open Manage Tenants, and choose Add New Tenant — or start it from the RentStalk landlord agent on WhatsApp.
Enter tenant and unit details
Add the tenant's name, WhatsApp number, and unit. The number becomes their login identity, so double-check it before sending.
Set the lease terms
Enter monthly rent, deposit, society charges, electricity rate, starting meter reading, and billing cycle start date. These stay pending until onboarding completes.
Send the WhatsApp invite
Send the invite and the tenant gets a secure onboarding link on WhatsApp. Once they complete it, the lease locks in.
Tenant onboarding FAQ
How do I add a tenant on RentStalk?
Open the property's Manage Tenants and choose Add New Tenant, or ask the RentStalk landlord agent on WhatsApp. Enter the tenant's details and lease terms, then send the WhatsApp onboarding invite.
What lease terms do I set?
You set monthly rent, deposit, society charges, electricity rate, the starting meter reading, and the billing cycle start date. These are used for the tenant's future bills.
How does the tenant onboard?
The tenant gets a secure onboarding link on WhatsApp. The lease terms stay pending until they complete onboarding, after which the lease locks in.
What if the invite expires?
You can resend the invite without re-entering all the lease details, so onboarding a tenant who missed the first link is quick.